Assistive Devices must be on

Please check the following two things

  1. Check that Enable support for Assistive Devices is enabled.  This option is found in System Preferences, under Universal Access.
  2. If this is enabled, but shortcuts still don't work, please check your keyboard layout.  If it's set to any non-unicode layout see if you can change it to a unicode variant.  If not, try setting it to English. And then back again to your desired layout.   Restart iShowU HD and see if shortcuts now work (we did this with a customer and it worked).

Check that the shortcuts are assigned properly

It might be that iShowU has made a mistake (has a bug, gasp!).  Click the Edit menu and check that the shortcut has been assigned correctly.  The shortcut on the menu should match the one in preferences.

Correctly_Setup_Shortcut.jpg

 

Here is an example showing the shortcut setup correctly in preferences, but not showing up in iShowU HD.  This was from a previous build in HD that had a bug, but serves to illustrate what we're suggesting you check.  This has been fixed in iShowU HD v2.1.1+.

 

Shortcut-Problem.jpg