Overview

All shinywhitebox products use the same unlock system that enables the product for use on your machine.

At purchase time, we create an account for you on our system so that you can get instant access to your purchase history and retrieve lost unlock keys if need be. You use these same account details to unlock the product (over the internet). 

Internet Activation

1. After starting the application, you will see a "demo dialog" - which asks if you want to purchase the app, unlock it, or continue to demo it. It'll look something like this:
2. Click on the “Unlock ..."  button that appears in the first dialog, then enter your email address and password (these are the login details you setup when you purchased from us).   
3. Choosing the "Unlock" button once more, the app will contact our servers and perform all the registration / key steps required. No typing of messy codes. Yay! You can also access this feature from the product’s application menu, at the top of the screen.
4. Last step - choose if you want to unlock for all users (you need Administrator rights to do this), or just for this user. Ta daaa! Done!

Unlock Keys

Additionally, at the time of purchase we send out an email with your current set of “unlock keys”.  This is simply an alternative method, which you can use on machine that don’t have an internet connection. If you have purchased a product but have not received your unlock keys, here's what to do:

1. Go to a machine connected to the net and logon to the store (http://shinywhitebox.com). Visit your purchases page, and click the "Send unlock keys via Email" link at the top. 
2. Failing that; please first check your spam folders, and if there's nothing there contact support with the transaction number of the sale. They'll be able to chase it up for you.

How to use an Unlock Key

This one is really simple :-)

1. First, find the email we sent you when you purchased the product. You'll notice it has some attachments. These are the unlock keys.
2. Double click the key!  It'll launch the product (assuming it's installed, of course) and register it for you.